Privacy Policy
We at Petit Léon respect your privacy concerns. When using our Policy Of Privacy, the terms “we”, “our”, “Petit Léon” are references to the entity responsible for processing your listed personal information, which generally is the entity that obtains your personal information. This Privacy Policy describes the types of personal information we collect about our consumers, how we use the information, who we share it with, and the choices available to our customers regarding our use of the information. In addition, we describe the steps we take to protect the security of information and how you can contact us about our privacy practices.
This Privacy Policy applies to the personal information we collect through your transactions and interactions with Petit Léon, including through your use of the website, mobile device applications (WhatsApp), pages on social media and other platforms, to which reference this Privacy Policy, including advertisements and social media (collectively, the “Channels”).
Information we obtain
We collect personal information about you through various Channels, as described above. The types of personal information we collect include:
Contact information (such as name, address, email and cell phone number or other telephone number);
Username and Password;
Payment Information
customer service information (such as comments, repair history, and customer service inquiries);
Photographs, comments and other content provided by you;
Information about your personal or professional interests, date of birth, marital status, demographics, experiences with our products and contact preferences;
transaction and purchase information;
contact information you provide about friends or other people you would like us to contact;
Location data (such as data derived from your IP address, country and/or zip code) and the precise geolocation of your mobile device when we provide advance notice and choice, as appropriate.
Collection of Cookies and Other Technologies
We use cookies, web beacons (including pixels and tags), web server logs and other technologies that automatically collect certain information about you through our Online Channels, including when you visit our websites, interact with our emails or interacts with advertisements, content, tools, widgets or plug-ins related to Petit Léon.
Providers of third-party tools, widgets, plug-ins, and applications in our Online Channels, such as Facebook's “Like” buttons, may also automatically collect information about your interactions with these features. This information is collected directly by our feature providers and is subject to those providers' privacy policies or notices. To the extent permitted by applicable law, Petit Léon is not responsible for the information practices of these providers.
When we have obtained your consent as required by applicable law, we use the information collected through cookies, web beacons (including pixels and tags), web server logs and other automated ways for the purposes described in our Cookie Policy.
We also use third-party analytics services on our Online Channels, such as Google Analytics, Adobe Experience Cloud and Sizmek, which use cookies and similar technologies to collect data (such as IP address) to measure usage and interaction with our Online Channels -Line. To the extent required by applicable law, we will obtain your consent before we use cookies for analytics purposes. To learn more about these analytics services and how to disable them, visit the relevant websites listed here:Google Analytics: http://www.google.com/analytics/learn/privacy.html
Adobe Experience Cloud: http://www.adobe.com/br/privacy/marketing-cloud.html
Sizmek: https://www.sizmek.com/privacy-policy
How do we use the information we obtain?
We use the personal information we obtain as described in this policy and have a legal basis to do so, as described below, including:Entering into a contract with you;
Our legitimate business interests;
Fulfillment of a legal obligation or court order or to pursue or defend legal actions; or your consent to processing, which you may withdraw at any time.
We use the information we obtain to enter into a contract with you or take action, at your request, before signing a contract, including:
Conduct transactions with you and provide various products and services to you;
Process and fulfill orders related to our products and services and keep you informed of the status of your order;
Provide customer service (including repairs, alterations, cleaning and other services); and
Create and manage your account with Petit Léon.
We use the information we obtain based on our legitimate interests, which we can describe in more detail upon request, including:Operate, evaluate and improve our business (including developing new products and services; improving and improving our services; managing our communications; analyzing our products and customer base; performing data analysis; and performing accounting, auditing and other internal functions);
Verify your identity;
Send you promotional materials and other communications (including thank you notes, special occasion reminders and other communications from sales professionals with whom you have interacted);
Communicate with you by email, mail, telephone and other means and manage your participation in special events, contests, sweepstakes, programs, offers, questionnaires and market research;
Protect, identify and prevent fraud and other illegal activities, claims and other liabilities;
Answer your questions.
In addition, we process your personal information to comply with and enforce applicable legal requirements to which we are subject and for the establishment, exercise or defense of legal actions, whether in legal proceedings or in administrative or extrajudicial proceedings.
How long do we retain personal information?
To the extent permitted by applicable law, we generally retain personal information about you for as long as is necessary for the purposes for which we obtained it, pursuant to the terms of this Policy. Privacy Policy, which generally means that we will keep your personal information for the duration of our relationship or as long as you have your account open with us; or to take into account the applicable statute of limitations and comply with applicable mandatory laws.
You can request that your information be deleted or that the processing of this information be restricted by contacting us.
How we protect your information
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide from accidental, illegal or unauthorized destruction, loss, alteration, access, disclosure or use.
Our Online Channels are intended for a general audience and are not aimed at children. We do not knowingly collect or solicit personal information from children under the age of 13 (or other relevant age, as applicable under applicable law) through our websites and applications. If we become aware that we have collected personal information from a child under the aforementioned age, we will promptly delete the information from our records. If you believe that a child under the aforementioned age may have provided us with personal information, please contact us as specified in the “Contact Us” section.